/Our Services
Growth & Acquisition
Optimize SEO and paid media investments and increase customer engagement and retention.
Site Operations
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Manage commerce site to ensure a seamless and optimised user experience and increase conversion.
CRM
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Develop acquisition and retention strategies, design programs to increase customer lifetime value.
Consumer Experience
Strategize and deliver relevant consumer experiences for B2C and B2B clients.
Research
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Lead qualitative and quantitative studies to address digital specific or general brand and business challenges. Conduct strategic patterning and industry analysis.
Content Strategy
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Develop strategies to attract, engage, and retain audiences to generate positive growth across all digital platforms.
Social Media
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Develop social strategies and establish governance and brand guidelines for complex global organisations.
Campaign Planning
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Build campaigns around concrete, actionable and measurable goals to drive awareness, consideration, conversion and loyalty.
Analytics & Insights
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Work with clients to establish relevant KPIs for their business. Audit web analytics and deliver actionable insights.
Data Collection
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Develop data collection strategy to ensure data-driven business decisions.
Digital Transformation
Assess our client’s current infrastructure and develop a roadmap to maximize their investment.
Omnichannel & New Market Expansion
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Advise, strategise and manage omnichannel and new market expansion projects.
Platform & Partner
Selection
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Navigate the complexities of selecting new tools, platforms, or business partners based on needs.
Organizational
Design
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Counsel clients on building digital capabilities and support their HR team with profile creation and screening for key roles.
Interim Management
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Support clients by wearing a number of hats including Interim CDO, Product or Project Managers, Digital Marketing or Paid Media Specialists, and Ecommerce Business Managers.
Speaking & Advisory
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Digital evangelism— we help clients navigate difficult conversations and inspire adoption, be it with the board, shop associate, or anyone in between.
Training
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Conduct immersive boot camps and training seminars to help teams enrich their knowledge and confidence as ecommerce operators and subject matter experts.
What We Don’t Do
System Integration
Software Development
Digital Design
Brand Identity
Copywriting
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But, we know some pretty talented people, teams, and agencies who might be a good fit.
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We will gladly make an introduction. Just /ASK.